MyMenu.AI – Privacy Policy

Effective Date: April 1, 2026 | Last Updated: April 1, 2026

This Privacy Policy describes how MyMenu.AI, Inc. (“MyMenu.AI,”“Company,”“we,”“our,” or “us”) collects, uses, and discloses information in connection with your use of www.mymenu.ai (the “Website”) and related products and services (collectively, the “Services”).

This Privacy Policy is incorporated into and governed by our Terms of Use and, where applicable, our Master Services Agreement (MSA) and related Order Forms.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Relationship to Terms of Use and MSA

This Privacy Policy governs Website usage and general interactions
The Terms of Use govern general access and permitted use
The MSA / Order Form / SaaS License governs:
- Customer data ownership
- Confidentiality
- Data processing obligations

In the event of conflict: MSA > Terms of Use > Privacy Policy

2. Categories of Information We Collect

2.1 Information You Provide
We may collect:

Name, email, phone number
Company name and role/title
Account login credentials
Demo requests, inquiries, and communications

2.2 Business and Platform Data (Core to MyMenu.AI)
We process non-personal, business-oriented data, including:

Menu items, descriptions, and pricing
Store/location-level pricing data
Competitive benchmarking data
Aggregated operational inputs

Key Principle: MyMenu.AI is designed to operate without reliance on consumer personal data (PII).

2.3 Automatically Collected Data (Usage & Analytics)
We automatically collect:

IP address
Device and browser information
Session activity and navigation paths
Feature usage within the platform
Log and diagnostic data

This data is used for:

Platform performance monitoring
Product improvement
Security and fraud detection

2.4 Cookies and Tracking Technologies
We use cookies and similar technologies to:

Maintain sessions and authentication
Analyze traffic and usage patterns
Improve functionality and user experience

You may disable cookies via browser settings, though some features may be impacted.

3. Payments, Billing, and Stripe

3.1 Payment Processing

Payment information (e.g., credit card details) is collected and processed directly by Stripe
MyMenu.AI does not store full payment card details

3.2 Stripe Data Handling
Your use of payment services is subject to:

Stripe’s Privacy Policy
Stripe’s Terms of Service

Stripe may collect:

Payment details
Billing address
Transaction metadata

3.3 Billing Data We Retain
We may retain:

Subscription status
Transaction history
Billing contact information

This is used for:

Invoicing and reconciliation
Customer support
Financial reporting

4. How We Use Information

We use information to:

Provide and operate the MyMenu.AI platform
Generate pricing insights, analytics, and recommendations
Deliver customer support and onboarding
Improve platform functionality and AI models
Communicate product updates and service notices
Monitor system performance and ensure security
Comply with legal and contractual obligations

5. AI, Analytics, and Data Usage

MyMenu.AI uses AI and analytics to:

Perform menu matching and benchmarking
Simulate pricing scenarios
Generate recommendations and insights
Improve model accuracy and system performance

Important Safeguards
Customer-specific confidential data is not used to train generalized models without:

Contractual permission
Appropriate anonymization or aggregation

6. Your Rights and Choices

Subject to applicable law, you may:

Access or update your information
Request deletion
Restrict or object to processing
Opt out of marketing communications

Requests can be sent to: info@mymenu.ai

7. International Data Transfers

Our Services are primarily hosted in the United States.
Where applicable, we implement safeguards for cross-border data transfers consistent with applicable law.

8. Third-Party Services and Links

Our Services may integrate with or link to third-party services.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect data from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted with an updated “Last Updated” date.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict of law principles.

12. Enterprise SaaS Data Positioning

MyMenu.AI is designed to:

Operate primarily on business and pricing data
Avoid dependency on consumer personal data
Provide enterprise-grade pricing intelligence with minimal regulatory exposure

13. Contact Information

MyMenu.AI, Inc.

11300 Rockville Pike, Suite 680, Rockville, MD 20854

Email: info@mymenu.ai

Website: www.mymenu.ai